Privacy Policy
Last updated: January 2024
Introduction
Calm-prairie ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website calm-prairie.com or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request quotes
- Subscribe to our newsletter
- Communicate with us via email or other channels
- Schedule consultations
This information may include:
- Name
- Email address
- Mailing address
- Project details and preferences
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Access times
- Pages viewed
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Schedule and conduct consultations
- Prepare and deliver project quotes
- Improve our website and services
- Send periodic communications related to your projects
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of others
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access your personal information that we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for certain data processing activities
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Calm-prairie
1847 Woodworker Lane
Vancouver, BC V6B 2T4
Canada
Email: [email protected]